Happy Homeowners: The Mullis Family

This new “Happy Homeowners Interview” features The Mullis Family, who built their new home in Charlotte, NC.  Read below to hear about Mullis’ homebuilding journey with M/I Homes!

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M/I Homes: Is this your first M/I Home and what convinced you to choose M/I Homes over another builder?

Adam and Katie Mullis: Yes, the biggest factor was location with this particular neighborhood. We love Cornelius. We loved being close to the greenway and knowing that nothing would be built behind our property. As a realtor myself, while showing clients this neighborhood, I got to see all of the different floorplans and I fell in love with the wide range of options.

M/I: Are you happy with how your home turned out?

A&K: Yes, we love our home and are very satisfied with our decision.

M/I: What is the name of your floorplan and what features of your home do you especially love?

A&K: Witley C. We were anxious because we didn’t get a chance to see a model of our home before building. We only had the collateral to look at so we took a big leap of faith when choosing this floorplan and we’re so glad we did. This floorplan is perfect for entertainment.

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M/I: Overall, how was your experience with M/I Homes?

A&K: Our overall experience was positive. Our closing date was later than expected but being in this business myself, I understood that it happens. Most importantly, when we did have any concerns we were able to express them with our New Home Consultant and our Construction Manager and they turned everything around. Having open communication was essential during the building process.

M/I: Do you have any fun memories from the buying / building process?

A&K: We loved the design center experience.  It can be overwhelming because though M/I Homes is not a custom builder, it feels like it is at times because there are so many options to choose from. You have to have an idea of what you want before walking in because there are so many options.

M/I: Was there something about your home that made you immediately know you wanted to move in?

A&K: I was ready to move in after the design center appointment. It really gets you excited to see your home. You have all these ideas in your head and saved pins from Pinterest but you still wonder how everything is going to look when it’s put together.  Another moment that excited us was when the drywall came in. Even when your home is just in framing you start getting the visual.

M/I: What do you like about your neighborhood / community?

A&K: Location-which includes the greenway. Towards the end of the building process, we found out Katie was pregnant. With a baby on the way, the schools were a major plus and aside from that the resale value is phenomenal. We also loved that the size of the community is smaller, and not having a pool was actually a positive for us.

M/I: Anything you would recommend to someone looking for a new home?

A&K: Seriously, we recommend M/I Homes. Aside from that, remember patience is a virtue. Keep an open mind because it is a process. Go look at models, pictures, magazines and figure out what works for you. You can go into a model that looks amazing but you need to consider your lifestyle.

M/I: What is your favorite memory in your new home thus far?

A&K: We stressed to our Construction Manager that we had to be in our new home before the holidays and with a week to spare, he did just that. We were able to host both Thanksgiving and Christmas. A huge moment was when we revealed to our family that Katie was pregnant.

M/I: What is your favorite space in your new home?  Do you have any pictures of that space you would like to share?

A&K: Our top two spaces are the kitchen and backyard porch. Our kitchen is absolutely beautiful with white cabinetry, quartz countertops, and gray ceramic tile backsplash. And the view from our backyard porch is the perfect place for relaxing or entertaining. Our future favorite space is the bar that we will be building. It is going to be amazing.

M/I: What was something that surprised you the most with building / moving into a new home?

A&K: The number of decisions you get to make was surprising. It felt like we were building a custom home.

M/I: Any suggestions you would give to someone building a new home with M/I Homes?

A&K: Trust that M/I Homes has good intentions. Be patient and honest. There were bumps in the road for us, but instead of showing up angry or yelling, we expressed concerns and always found a solution. It’s a team effort between you, the buyer and M/I. We feel that M/I truly wants to make the customer happy.

M/I: Any additional items / stories you would like to share about your new home?

A&K:

  • When you get hardwood floors, you’ll have to sweep a lot.
  • Keep in mind you’re the first to move into your home which is great, but you’re also the first to test everything and watch the home go through seasonal changes.
  • The speaker upgrade is worth it. Everyone that comes through from the neighborhood wishes they would have gotten it. We use it every day.
  • When you sign the closing contract, you’re not on your own.

 

*Adam and Katie Mullis are happy homeowners in our Charlotte, North Carolina market.  Katie is a Real Estate Agent and Adam is a Brand Manager in Charlotte.  They are excited to be expecting their first child in July!

Happy Homeowners: The Powers Family

This new “Happy Homeowners Interview” features The Powers Family, who recently built their new home in Sarasota.  Read below to hear about Powers homebuilding journey with M/I Homes!

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M/I Homes: Is this your first M/I Home and what convinced you to choose M/I Homes over another builder?

Cindy Powers: This is my first M/I Home and there were several reasons for the choice. I first looked at a M/I Home in another neighborhood when I wasn’t quite ready to buy, but wanted to start looking around. Patrick was wonderful and treated me like a serious buyer and I immediately fell in love with everything about the home. Fast forward to a year later when I was ready and of course I went back. That neighborhood was full so I went to check out the new one they were working on and I’m SO glad I did! I worked with Patrick again and he was just as great the second time around.

M/I:  Are you happy with how your home turned out?

CP: Absolutely! The details really make all of the difference. My boss has a contractor’s license (not practicing) and came for a walk through before I signed the contract. I just knew he was going to be nit-picky but he just kept saying how well-built it was and how much he liked it.

M/I:  What is the name of your floorplan and what features of your home do you especially love?

CP:  My floorplan is the Andover II. I love how spacious it is–especially the layout from the kitchen to the living room. I also love the two huge closets in my bedroom and the spacious shower.

M/I:  Overall, how was your experience with M/I Homes?  Did you get to pick out your homesite and the floorplan you wanted to build, or had the home already been started?

CP:  My home was pretty much finished the first time that I saw it, but I wouldn’t change a thing! The features and colors are just perfect. I even love the color of the outside!

M/I:  Do you have any fun memories from the buying / building process?

CP:  The whole process went super fast and I’m glad for that! It almost felt like a dream from when I wandered in to take a look to waking up every morning in my new home.

M/I:  Was there something about your home that made you immediately know you wanted to move in?

CP:  Yes, the quality. It is so much nicer than anything else that I had looked at in the area. M/I Homes made it easy to become a reality.

M/I: What do you like about your neighborhood / community?

CP:  I really like the layout of the neighborhood and the fact that the beautiful pool just happens to be right in my backyard! The community is great—I love to walk and I am walking distance from several shops and restaurants. The interstate access is super convenient as well.

M/I:  Anything you would recommend to someone looking for a new home?

CP:  I would highly recommend M/I Homes due to their customer service as well as the fact that they handle everything for you! I didn’t have to search out a separate mortgage lender or closer; they even recommended a homeowner’s insurance agent that was just as wonderful. She already knew what they needed and took care of it all. The whole process was extremely smooth.

M/I:  What is your favorite memory in your new home thus far?

CP:  My favorite memory has been decorating the new space. It’s fun to bring the beautiful space to life.

M/I:  What is your favorite space in your new home?  Do you have any pictures of that space you would like to share?

CP:  I love how bright and airy the whole home is and I especially love the window in the bonus room, which is perfect for a reading nook. I don’t have pictures of that space yet because I am searching out the perfect comfy seating for that area.  When I find it I will most likely never leave!

M/I:  What was something that surprised you the most with building / moving into a new home?

CP:  I wouldn’t say it surprised me, but I love the fact that each and every thing is being used by me for the first time! Everything is so clean and shiny.

M/I:  Any additional items / stories you would like to share about your new home?

CP:  I just want to reiterate the customer service aspect. Patrick, our New Home Consultant, worked hard for me and was a joy to work with. When I did my walk-through with Al he was meticulous and thorough. From the beginning through move-in, everything went so smoothly.  Thank you M/I Homes!

 

** The Powers moved to Florida from Virginia in 2013 to enjoy the warm weather. Cindy works for an airport engineering firm in Lakewood Ranch and her favorite part of her job is flying to meetings in her boss’s Cessna. Her daughter is finishing up her junior year at the University of Central Florida with a 3.9 grade point average and is active in her sorority, Delta Zeta.  They enjoy visiting Universal Studios, watching movies, and going to the beach.

Happy Homeowners: The Morlan Family

This new “Happy Homeowners Interview” features The Morlan Family, who recently built their new home in Orlando.  Read below to hear about Morlan’s homebuilding journey with M/I Homes!

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M/I Homes:  Is this your first M/I Home and what convinced you to choose M/I Homes over another builder?

Angelia Morlan: This is our second M/I home.  Our first home was an M/I Home.  It was about a year old when we bought it and we lived in it for 13 years.  We knew when we were ready for a new home, we wanted M/I Homes to build it again.  We never had any problems with our first home and knew that M/I Homes built a good, solid home.  We did not even consider another builder.

 

M/I: Are you happy with how your home turned out?

AM: Yes!  This is absolutely our dream home.  We decided to build from the ground up so we could get everything we wanted.  We have been in our new home for almost 2 months now and still can’t believe it is really ours.  You will hear the words “I love our house” several times a week as we arrive home from work or eating out.  We are taking our time decorating each room and enjoying every minute!

M/I: What is the name of your floorplan and what features of your home do you especially love?

AM: The floorplan we chose is called the Essex.  It has 4 bedrooms, 4 bathrooms, and a bonus room on the second level.  We love the layout of the home and the great use of space utilized in this floorplan.  As far as features go, there are so many.  The one great thing we found with building with M/I Homes is that so many features that one may consider an upgrade are already included in the base model of any of the floorplans in our community.  We loved the brick pavers on the driveway and back patio, granite counter tops in the kitchen and master bath, the covered lanai, and the stone accent on the exterior.  These were not upgrades but came standard on the house.  Other features that we love include the master suite which is the size of a small apartment with a huge walk in closet and master bath.  We also love the large open living room, kitchen, and dining area with so many windows and a panoramic view of the golf course and tree line behind us.

 

M/I: Overall, how was your experience with M/I Homes? Did you get to pick out your home site and the floorplan you wanted to build, or had the home already been started?

AM: This was not our first experience living in an M/I Home, but it was our first experience building from the ground up.  It really was one of the best experiences we have ever had when it comes to building and buying a home.  We loved that we got to pick out the floorplan and the home site.  We actually looked at several M/I Home communities in our area but we kept coming back to Serenity at Redtail because the views were amazing.  Honestly, every home in the community has no one behind them and a lovely view of either a common area filled with beautiful trees, a lake, or the golf course.  We picked a lot with a view of Redtail golf course.  The best part is we get to see the sunrise to our left and the sunset to our right from our back lanai.  I am addicted to sunset pictures and have already taken quite a few.

 

M/I: Do you have any fun memories from the buying / building process?

AM: We loved visiting the construction site every week.  We could really see the quality of the work going into the house from the inside out.  Several times my husband and I brought our lawn chairs and sat on the back patio, watched the sunset, and talked about how we would decorate our new home.  We also loved visiting with Linda, our M/I Homes Sales Associate.  It was also a lot of fun working with Julie at the Design Center.  She had great ideas in interior design and really helped to make our vision of our dream home a reality.

 

M/I: What do you like about your neighborhood / community?

AM: The views are stunning.  A sense of peace fills you as soon as you drive in the neighborhood.  There is always a breeze and it just feels good to be there whether we are inside of our home or walking around the neighborhood.  We love seeing the wildlife almost on a daily basis.  We love that we can walk out of our back door and are steps away from the golf course.  We love that we feel like we are on vacation. We are away from all of the hustle and bustle of the city, but still close enough to entertainment and shopping.

 

M/I: Anything you would recommend to someone looking for a new home?

AM: Really look at the community you are considering to buy a home in.  M/I Homes does a great job with not just the quality of the construction of the home, but also with what is around your new home. We have beautiful trees, a golf course, and beautiful common areas for everyone in the community to enjoy.

M/I: What is your favorite memory in your new home thus far?

AM: We moved in the day before Thanksgiving.  Our neighbor, next door, invited us to spend the day with them since they knew we would be moving. It was great to enjoy a wonderful meal with them and to get to know them.  We feel very lucky that they are our neighbors.  We also will never forget spending our first Christmas in our new home.

 

M/I:  What is your favorite space in your new home? Do you have any pictures of that space you would like to share?

AM: My husband and son would say the man cave, AKA bonus room, it’s their favorite room in the house.  My favorite space is the back patio because of the amazing view.  I sit out there every evening.  I also really love our master suite.

 

M/I: What was something that surprised you the most with building/moving into a new home?

AM: I was surprised at how involved M/I Homes and our building superintendent allowed us to be.  We could come by and walk through the house anytime we wanted to and could ask questions and give input along the way.

M/I: Any suggestions you would give to someone building a new home with M/I Homes?

AM: Take a lot of pictures during the building process.  It is so neat to go back and look through them once you are in your home.  It was also helpful to have the pictures as a resource when making decorating decisions.

 

M/I: Any additional items / stories you would like to share about your new home?

AM: Our English Bulldog Yeti, loves his new home too.  When we first moved in, he ran laps up and down the long foyer and hallway.  His favorite space is our living room.  He sits in the same spot each night and watches TV with us.  He also enjoys sitting on the patio and watching the golfers and the Sandhill Cranes walk by.

 

Happy Homeowners: The Randolph Family

This new “Happy Homeowners Interview” features Gary and Cheryl Randolph, who recently built their new home in Charlotte.  Read below to hear about Randolphs’ homebuilding journey with M/I Homes!

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M/I Homes: Is this your first M/I home? What convinced you to choose M/I Homes over another builder?

Cheryl and Gary: Yes, this is our first M/I home. We had our realtor take us around to see existing homes, but there was nothing that met our price/feature preferences. We soon noticed that some builders stuck houses wherever they saw a spot of land and had no thought of an overall community design. One place actually had someone’s front door opening out to the side of their neighbor’s home.

Once we started looking at new builds, we saw many different neighborhoods. Driving along Poplar Tent Road, we saw three developments in a row and we checked out each one. It was sort a Goldilocks experience. The first place we looked at was nice, but you were given a very limited floor plan selection, and there was no ranch style. The second place we looked at was M/I Homes. We fell in love with the neighborhood and the quality of the homes, but we did not think we could afford a home in this area. So, we went to the third development. Styles were limited, but not as much as the first neighborhood we saw. Prices seemed doable and we were willing to settle for a house that was not exactly what we wanted – no ranch style available there either though.

A couple of months later, we visited Charlotte again (we’re from Buffalo, NY). We had eliminated most of the developments we had visited earlier and had pretty much settled on the development on Poplar Tent. We actually picked out a home and the options we wanted, and were almost finalizing the buy on the last day of our visit.

We had three hours before we needed to be at the airport to return to Buffalo. What the hey, let’s just stop and talk to Wendy (M/I Homes) one more time before we fly home. We gave Wendy our budget and told her that we loved the Cambridge model but we don’t need the second floor. Wendy worked with us to see which (of the many) options we really wanted. Two and a half hours later, we were $9,000 over our budget. The thing is, we loved what we had drawn up much more than we disliked the $9,000 overage. The difference between what we would settle for and what we loved was huge. At this point it was a no-brainer. Wendy became our best friend.randolph-family1-1

M/I: Are you happy with how your home turned out?

C/G: Oh yeah, very happy. To save money, we decided to go with the standard lighting fixtures, no garage door openers or ceiling fans, so we were pretty busy picking those things out online and installing them. We did save a lot of money, and the electricians’ prewire work did make the installs very straight-forward. Our home is everything we had hoped for.

M/I: What is the name of your floorplan, and what features of your home do you especially love?

C/G: Our floorplan is the Cambridge without the second floor. Our favorite room is the bedroom. That bay window extension is beautiful.

M/I: Overall, how was your experience with M/I Homes?  Did you get to pick out your homesite and the floorplan you wanted to build, or had the home already been started?

C/G: We have worked with at least three other builders on previous homes. This has been our best experience in home building. And yes, we picked out everything. Having lots of choices is both a blessing and a curse, but we wouldn’t have it any other way.

M/I: Do you have any fun memories from the buying / building process?

C/G: Well, working with Wendy was fun. But our day at the Design Center was the most challenging. We picked out exterior colors, brick, fireplace stone, cabinets, countertops, toilets, kitchen upgrades, and so much more. We loved that Kelly was an expert at her job. She knew the colors of each neighbor’s home and guided us in picking out colors that would look great alongside them. Kelly was very skilled at helping us think about various aspects of each feature as we made our choices. Helping us think is much more beneficial than stating an opinion. She knew that.

Soon after the design center visit, we met John, the person supervising the construction of our new home. John made us feel comfortable when construction began but he was still an unknown to us at that point. As time went on, we realized that John really did mean it when he said that he builds each home as though he will own it. He kept things moving, kept us informed, and would not accept poor quality work. I guess that’s not really a fun memory, but it makes us really happy now.

M/I: What do you like about your neighborhood / community?

C/G: We like that it was clearly planned. We also love that it has curbs. That may sound silly, but our previous neighborhood had no curbs and there were always tire tracks on the lawns, unless the snow plows had completely destroyed the lawns. Then there were tire tracks in the mud.

M/I: Anything you would recommend to someone looking for a new home?

C/G: That depends on where the person is in their life. A young couple wants a starter home. We are at the opposite end of that. We wanted our last home. We wanted to get exactly what we wanted, so we would say now “don’t settle for something.”

M/I: What is your favorite space in your new home?  Do you have any pictures of that space you would like to share?

C/G: We could not pick just one because we are so happy with the layout. It has a large, well-planned kitchen space, the master bedroom with the extension looking out on the woods is so romantic and cozy, and the family room with stone fireplace is also our favorite!

M/I: What was something that surprised you the most with building / moving into a new home?

C/G: Wendy, John, and Kelly really listened to us, and really understood what would make us happy. They over-delivered and made this a home even better than our dreams. The upgrades, the wooded lot, the attention to our timeline, our budget needs – everything came together in our dream home.

M/I: Any suggestions you would give to someone building a new home with M/I Homes?

C/G: Take advantage of the opportunity to look at online pictures of other homes going up in the neighborhood! You can see how your neighbors put together different options to help you determine what you like and don’t like before heading to the Design Center. I know of no other builder who provides this view of their homes as they are being built. It was invaluable, especially because we were building our home in North Carolina while still living in New York.

** Recently retired, Gary and Cheryl Randolph moved from Buffalo, NY to Charlotte, NC in order to be near their grandkids and enjoy a moderate climate. Their retirement is an active one as they both love to bike and run. Cheryl has run a marathon and Gary completed a full Ironman (Lake Placid) at the age of 60.

Happy Homeowners: The Pence Family

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M/I Homes: Is this your first M/I Home and what convinced you to choose M/I Homes over another builder?

Tina and Lorenzo: Yes, this is our first M/I home.  We were able to see these townhomes being built from the ground up and felt that a quality home was being built.

M/I:  Are you happy with how your home turned out?

T&L: Yes, extremely happy and our home has exceeded our expectations.

M/I: What is the name of your floorplan and what features of your home do you especially love?

T&L: We have the Cardiff floorplan.  There are so many things about the home that we love, the hardwoord floors, upgrades in kitchen and bath, fireplace, full basement (we really needed after 34 years of marriage and 2 children) and the extra large 2-car garage.

M/I:  Overall, how was your experience with M/I Homes? Did you get to pick out your homesite and the floorplan you wanted to build, or had the home already been started?

T&L: We had a great experience in all aspects of the home purchase.  Our home was a spec house that was move-in ready so not a lot of choices from us but couldnt be happier with the end product.

M/I: Do you have any fun memories from the buying / building process?

T&L: This home was a spec home so we were actually not a part of the building process,  but we have been very pleased with the outcome of our home.

M/I: Was there something about your home that made you immediately know you wanted to move in?

T&L: Yes, we loved that it was a brand new home as well as the common area and gardens with a pond make our community, English Rows, so unique and beautiful.

M/I: What do you like about your neighborhood / community?

T&L: Again, the common area is very inviting.  We have frequent outings with all the neighbors.  It is a very mixed community with everything from empty nesters to brand new families – something for everyone.  We were new to the area and this community fit our needs perfectly.

M/I:  Anything you would recommend to someone looking for a new home?

T&L: We would definitely recommend looking at an M/I home – their diversity in everything from single family homes to condos and townhomes, with quality building,  is wonderful.

M/I:  What is your favorite memory in your new home thus far?

T&L: The community get togethers, especially the summer Regatta where the “boys” were able to race their remote control boats.

M/I: What is your favorite space in your new home? Do you have any pictures of that space you would like to share?

T&L: There are many spaces that we love but have really enjoyed the front porch (with a couple rocking chairs) and the front living area.  Both areas give us great views of the garden and pond.

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M/I:  What was something that surprised you the most with building / moving into a new home?

T&L: The great sense of community and how smooth and quick the closing process was with M/I Financial.

M/I: Any suggestions you would give to someone building a new home with M/I Homes

T&L: Customer service has been amazing – any needs you may have with a M/I home will be addressed. We are now at our 1 year anniversary and the customer service has continued.

M/I: Any additional items / stories you would like to share about your new home?

T&L: We downsized our home (by half) and have found this is perfect for our needs, very quiet, energy efficient and great location.

**Tina and Lorenzo purchased their new townhome in our English Rows community in Naperville, Illinois in September of 2015.  They enjoy spending time in the community with their neighbors, as well as relaxing on their front porch of their new home.  They have 2 children and have been married for over 34 years!

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