Happy Homeowners: The Landrio Family

This new “Happy Homeowners Interview” features The Landrio Family, who built their new home in Charlotte, NC.  Read below to hear about Landrio’s homebuilding journey with M/I Homes!


M/I Homes:  Is this your first M/I Home and what convinced you to choose M/I Homes over another builder?
Jessica Landrio:  This is our first M/I home.  We had built previously with another builder and we knew we wanted to build again. We had looked at a large number of builders, but the floorplans and our neighborhood (Blume) are what sold us.

M/I: Are you happy with how your home turned out?
JL: Yes, very happy!

M/I: What is the name of your floorplan and what features of your home do you especially love?
JL: Our floorplan is called the Wilson.  We especially love the open concept of the first floor and love having the loft and bonus room upstairs because it gives a separate place for kids and adults.   We both have our own spaces to play!  I also really love the tandem third car garage. image4

M/I: Overall, how was your experience with M/I Homes?  Did you get to pick out your homesite and the floorplan you wanted to build, or had the home already been started?
JL:  We came out and met Steve, the New Home Consultant in the community.  We decided to walk the Wilson floorplan, but we weren’t 100% sold on it yet.  Once we saw our lot, we told him we would give him the deposit today!  We have a big pond in the back, and we got to pick out the Wilson model floorplans, which we knew was just perfect for us.

M/I: Do you have any fun memories from the buying / building process?
JL: I was super pregnant and couldn’t wait to move from the house we were in.  We would come almost every day to see the progress!  It was fun to be able to the home go from street rock, to a structure, and to imagine the kids rooms!  It was so fun planning everything out.

M/I: Was there something about your home that made you immediately know you wanted to move in?
JL: The yard with the pond and the kitchen!  I couldn’t wait to have our family over. We put a spare bedroom downstairs so we were excited to have family come stay with us.  We just knew that we would be much more comfortable in this house!

M/I: What do you like about your neighborhood / community?
JL: I love the location!  It’s convenient to the highways and both of our work offices.  We also love our neighbors.   It’s a very family friendly neighborhood and we have become very close with them.

M/I: Anything you would recommend to someone looking for a new home?
JL: Be really smart with which floor plan you pick.  Make sure to think about the functionality of the home for your lifestyle, not just the beauty of the floor plan.  Our floorplan was the perfect fit for us because it’s functional and works with us and our kids.  It’s definitely beautiful and we love how it looks, but it’s functional first!

M/I: What is your favorite memory in your new home thus far?
JL: Thanksgiving!  We had family from Florida, Virginia, and New York all visiting.

M/I: What is your favorite space in your new home?
JL: I love the openness of the kitchen to the living room- I can be cooking , we can be eating, or the kids can be playing,  and we can still be in the kitchen. I love that we can all be together.

M/I: Anything else you think we should know about your experience or your home

JL: Most builders if we had any issues it would be hard to get them fixed or take forever because most of the builders are going to take your money and forget about you.  However, after we closed with M/I Homes the Customer Service has still been outstanding.  Joy comes whenever we need something.  They’ve gone above and beyond to make sure we are happy.

*Jessica and Joshua Landrio are happy homeowners in our Charlotte, NC market.  They have a family of four with a little girl and boy!  Jessica is a production scheduler and Joshua owns a waterproofing company.

Happy Homeowners: The Zeis Family

This month’s “Happy Homeowner Interview” brings us to Lauren Zeis, who bought her new home in Cincinnati with her husband, Mike, in March of 2012.  Lauren shared with us some of her favorite memories of choosing and living in her home.


M/I Homes:  Is this your first M/I Home and what convinced you to choose M/I over another builder?

Lauren: This is our first M/I Home. We bought a house that was already built. We liked the house, the neighborhood and the location.

M/I Homes: Overall, how was your experience with M/I Homes.  Did you pick your lot and floorplan to build the home, or was the home already started for you?

Lauren: Overall, the experience with M/I was great! We choose a home that was already built. As first time home buyers, it was a great initial experience.

M/I Homes: Was there something about your home that made you immediately know you wanted to move in?

Lauren: We loved the set up of the house, the neighborhood, and the location.

M/I Homes: What do you like about your neighborhood / community?

Lauren: I like the quiet neighborhood, sidewalks, and neighborhood parks.

M/I Homes: What is your favorite memory so far in your M/I Home?

Lauren: We have had so many great memories in our new home already!  We loved bringing home our first Christmas tree, enjoying summer cookouts with friends and family, and bringing home our baby girl!

M/I Homes: Would you purchase another M/I Home if you had the opportunity?

Lauren: Absolutely. We would love to build our next home and would choose M/I Homes if it was in the right location.

M/I Homes: What were some of your “must haves” when you were looking for a new home?

Lauren: We were looking for a good neighborhood and a home with a large yard for a dog.  We needed extra bedrooms, plenty of space for entertaining and a garage.

M/I Homes: Is there anything you would recommend to someone looking for a new home?

Lauren: Enjoy the experience of looking for a new home and take it all in!  Make sure to choose something that will work for you and your family on a day to day basis!

M/I Homes: What features of your home do you especially love?

Lauren: We love the bonus room upstairs and the upstairs laundry!  It’s really convenient for us with a one year old!

**Lauren Zeis and her family live in the Cincinnati area. She is a kindergarten teacher and her husband Mike is a print service specialist. They have lived in their home since March of 2012 and have a beautiful baby girl, Peyton, and a fun and energetic dog named Marino.  We love having them as a part of the M/I Homes Family!


Happy Homeowners: The Emerson Family

Many homebuilders will agree that our greatest joy is seeing our customers fall in love with the homes that we build.  Seeing our customers start to envision how they can live in one of our homes and then eventually getting to see that vision come to life is our favorite part of the homebuilding process!

Nycia Emerson and her family, one of our recent homeowners, purchased their new home in Austin, Texas in February of 2014 and moved into their home in October of 2014.  Since then they have been able to share memories and experiences of their new home and the home building process with our team.  We were fortunate to be able to capture her responses in our first “Happy Homeowner Interview!”  Enjoy!

The Emerson Family in their new M/I Home.


M/I Homes:  Is this your first M/I Home and what convinced you to choose M/I Homes over another builder?

Nycia: Yes, this is our first M/I Home and we were pretty sold right away.  When we saw what options & upgrade choices were available, along with the location, we just knew it was the perfect fit for us.  Not to mention the overall open floorplan is amazing!

M/I Homes: Are you happy about how your home turned out?

Nycia: We absolutely love our new home!  We have been living in our home for a year now and love sharing it with our family and friends.

M/I Homes: What is your floorplan called and what features of your home do you especially love?

Nycia: We live in the Barstow floorplan.  Our favorite thing about our Barstow home are the gatherings in our open kitchen and having movie nights in our large game room / movie room.  Also, we love waking up to our beautiful staircase each day which makes for a grand view!

M/I Homes: Overall, how was your experience with M/I Homes?  Did you pick your homesite and floorplan on which to build your home, or was the home already started for you?

Nycia: We built our home exactly the way we wanted it and it was an overall wonderful experience.  We chose a greenbelt lot (overlooks a green space), which we completely love and enjoy each morning.

M/I Homes: Do you have any fun memories from building?

Nycia: One of my favorite memories during the build was visiting the site every other day and seeing everything take shape right in front of our eyes.  We also visited the house one time when the structure beams went up and took a black sharpie and wrote inspiring words all over.

M/I Homes: Was there something about your new home that made you immediately know you wanted to move in?

Nycia: It just felt right.  We visit homes all the time, especially since I am a planner and interior stylist.  We enjoy looking at new builds and model homes all over the Austin area, but we knew that the Barstow was the perfect home for us as soon as we visited.

M/I Homes: What do you like about your neighborhood / community?

Nycia: Oh, we couldn’t have asked for a better neighborhood.  As a matter of fact, wine nights have become very common with a few of our neighbors and our boys have really made friends.  We can’t keep them inside long enough!

M/I Homes: Anything you would recommend to someone looking for a new home?

Nycia: When looking for a new home, focus on the top three things most important things on your list, and let that help you find the perfect home.  Don’t settle.  Make sure you walk into a home and get that warm and cozy feeling.

M/I Homes: What were some of your “must haves” when you were looking for a new home?

Nycia: We wanted wood floors, large windows and tons of light. We also wanted to have an open kitchen, a game room, a large master closet and an extremely functional floor plan…. We have all of that and more in our new M/I Home.

M/I Homes:  What is your favorite memory so far in you new M/I Home?

Nycia: The first night we moved in and didn’t have a bed to sleep in, because we had mattresses being delivered the next day.  Sleeping on the floor never felt so good!  It was the best night’s sleep because it was in our dream home.  Also, our first Christmas in our new home was very special!

M/I Homes:  Would you purchase another M/I Home if you had the opportunity?

Nycia: Of course, and the process would be amazing all over again.

**Nycia Emerson is an M/I Homeowner and she is the founder and editor of She Inspires. She is also owner/wedding planner and designer at Inspired Events and Designs. She loves to inspire everyone around her and any chance she gets to  get creative brings her so much joy. She believes that living what you love and loving what you do, makes life much more peaceful.  She also believes that “Inspiration comes from the things that lift our spirits and allows us to love fully.”

Happy with M/I Homes: Customer Story

At M/I Homes Indianapolis, our goal is to not only get families to build with us, but to ensure customers stay happy with our homes for years to come.

Sue and her husband moved into their first M/I Home in October of 2011. Coming up on their one year anniversary in their home, we wanted to check in and see how everything was going. Read what she had to say below:

M/I Homes Customer Story

What neighborhood/town do you live in?

We chose Marlin Meadows because we loved the location (near Wanamaker) as well as the charm of all the homes built there.

Is this your first M/I Home?


What made you want to build as opposed to buying an existing home?

 We did look into buying an existing home, but all the homes we saw on the market didn’t meet all of our needs. All of them would have needed a lot of work.

How much shopping around between home builders did you do before deciding to go with M/I Homes?

 I actually used to work for another home builder, so I was already aware of most builders out there. We researched most of the big names in the area before making a decision.

Why did you ultimately decide to build with M/I as opposed to other builders?

We really fell in love with the Marlin Meadows community. The look of M/I Homes is also very unique. They aren’t what I’d call “cookie cutter” homes that are just straight across on top with gable roofs; they have great curb appeal.

Are you pleased with your M/I Home?

 Yes, I love it!

When working with M/I Homes’ sales staff & team, how were you treated?

I was really impressed with the people at M/I. They truly want to help and make you happy! The communication among the company is very impressive. I know some home builders aren’t as great about customer services and tell you someone will get back to you about a service or issue, but don’t follow up. M/I Homes takes care of you and all your inquiries.

What is your favorite thing about your home?

 I love the floor plan! There are little things that truly make it work such as the hall next to the entry has a wall to hide the opening of the bathroom. There’s also a wide entryway, a huge family room and my walk in closet is one of the largest I have seen.

Is your house somewhere where you envision yourself living for years to come? Why or why not?

 Absolutely! We bought our M/I Home with the future in mind and looked specifically for a home that would fit our retirement needs.

M/I Homes Indianapolis Sales Consultant Feature: The Mapleton at Wynne Farms Team

We will never pass up an opportunity to praise our very dedicated team at M/I Homes Indianapolis! Today we’re featuring two home sales consultants, Barry Wilkins and Debbie Melloh. This hardworking pair stays busy in our Mapleton at Wynne Farms model home in Avon, a beautiful community with oversized lots and large homes.Together, Barry and Debbie have helped increase sales in this community and fulfilled the dreams of many individuals, couples and families who are now living in their dream homes. Here’s more from this winning team.

1.    How long have you worked with M/I Homes Indianapolis?

 Debbie- I started back in 1989. I’ve been withthe company almost since their first day in Indianapolis! Crazy, right?!

Barry- Five years at M/I Homes and ten totalyears in the real estate industry

2.    What’s your favorite part of your job?

 Debbie– The smiles, anxiety fear, happy tearsand all the other emotions are involved with helping to fulfill the homeowners’dream of building with M/I Homes.

Barry– When I see the smiles pop up in thefaces of the buyers as we work through their concerns and questions.  OnceI get them smiling I know they are comfortable and excited about M/I Homes,working with me and the vision of their new home. I love that feeling!

 3.    What’s been your favorite memory working with an M/I Homeclient?

 Debbie- I have so many great memories it’simpossible to name just one! I can say one of my most accomplished feelingscomes when I work through challenges with customers, whether that’s financingor finding the right community. It is flattering and fulfilling when they letyou know they couldn’t have done it without you.

 Barry- The best memories occur when workingthrough buyers’ challenges. Many of these people didn’t imagine they’d getexactly what they want… and then they do! If it wasn’t for what M/I HomesIndianapolis offers and the knowledge they pass down to us sales reps, thesepeople would not build with us and they’d end up disappointed.

 4.    In your opinion, what’s the best thing about M/IHomes?

 Debbie- There are so many things! I’d say thetireless effort that we as a company put forth to keep the legacy of IrvingSchottenstein alive is great. “Don’t forget to treat my customers right!”

 Barry- The quality! Being able to sleep atnight knowing the product I sell is built better than even buyers demand is agreat feeling. There is quality in construction, a focus on energy efficiency,truly beautiful communities and helpful financial information offered along theway. We truly put the customer first.

 5.    What feedback have you received from clients who havebuilt with M/I?

 Debbie- I hear a lot that the entire process iseasier than people think, which is relieving to them. Also they enjoy theflexibility we have to make changes and accommodate their family and lifestyleis a huge benefit we have over other builders. We get great feedback regardingour design center and the various choices we offer. They also love the supportthey get from our entire staff here in Indy that has a lot of tenure.

 Barry- Clients are very happy with their home!I think they find comfort in the fact that if they need us, we are still thereeven after the sale.

 6.    Why is Mapleton at Wynne Farms a great place forpeople to live?

 Debbie- The neighborhood features spacious homesite sizes and a rural feel despite the fact that you’re still very close toamazing conveniences like shopping and award-winning schools. There’s anelementary and middle school within walking distance!

 Barry- Mapleton is a great reflection of theluxuries of Avon. It offers generous home sites, a nice variety of homes and iscertainly family-friendly. It’s one of those areas where everyone seems to knowone another and they all care for their homes. The neighborhood has characterand a very “at home” feel to it.

Thanks to Barry and Debbie for taking the time to work with us and thanks, moreover, for your hard work for M/I Homes Indianapolis!​


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